Privacy Policy

Effective Date: 9/1/2025

Carolina Soul Music Awards (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or participate in our event.

1. Information We Collect

We may collect the following types of information when you visit our website, purchase tickets, or engage with us online:

Personal Information: Name, email address, phone number, billing address, and payment details.
Event Participation Information: Ticket purchases, registration details, and media credential submissions.
Technical Information: IP address, browser type, device information, and browsing activity on our site.
Marketing Information: Your preferences for receiving updates, newsletters, and promotional content.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process ticket purchases, registrations, and media credential requests.
To communicate with you regarding event updates, confirmations, and customer support.
To improve our website, services, and event experiences.
To send marketing emails and promotional offers (with your consent).
To comply with legal, safety, and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information. We may share your information in the following limited circumstances:

With service providers who help us operate our website, process payments, or deliver services.
With media outlets for approved credentialed press (only as necessary).
As required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience. You can adjust your browser settings to refuse cookies, but some site features may not function properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal information.
Opt out of marketing communications at any time by using the unsubscribe link in our emails.
Request a copy of the data we hold about you.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Children’s Privacy

Our event and website are not directed to individuals under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

If you have any questions about this Privacy Policy or how your information is used, please contact us at:

📧 Email: Legal@theCsma.com